Due to the Covid-19 pandemic, we are unable to provide telephone support. Please use the live chat feature within the app or our website for immediate assistance.
Notice To Customers
NOTICE TO CUSTOMERS/HOW TO FILE OR LODGE A COMPLAINT

The Ping Express money transfer service is provided by Ping Express US LLC ("Ping Express"). If you have a claim or complaint regarding the money transmission services, please contact our customer service department of Ping Express at +44-20-8080-3224 or +49-96-46798-4900 or +1 289-569-2030. If you are unable to resolve the issue or dispute after contact with the Company's customer service department / representative, you have the option to complete and submit a consumer complaint.

Copyright @ 2020 Ping Express, NMLS ID:139425. All Rights Reserved. Payzen Limited is Authorised and Regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017. Registration number: 836824

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